Offshore IT support from an IT company operating since 2002: an outsourced help desk, NOC outsourcing, white-label help desk for MSPs, managed IT, full-time IT seat coverage, web development and system implementation for companies in the US, Australia, the UK, Europe and Asia. Plus onsite teams for your offices and stores in the Philippines.
We reply within one business day in your time zone: US, UK, Europe or Australia.
Start with a helpdesk or hand over the whole IT function. Our services scale with your team.
An outsourced IT help desk in the Philippines that picks up around the clock, whatever your time zone.
24/7 network and server monitoring, alert triage and escalation, in your tools.
After-hours or 24/7 help desk under your brand, in your ticketing tools.
Your outsourced IT department: networks, servers and security run by our team.
A full-time IT seat working on your systems, covered and backed by our team.
Websites built, hosted and kept up to date by one team.
Business systems set up and supported by the same team that runs your IT.
Hands-on support for your Philippine offices, branches and stores.
Teams that need dependable IT coverage without hiring a full in-house department.
A 24/7 helpdesk and managed IT for growing companies, on a fixed monthly fee, covering your business hours.
White-label helpdesk and after-hours cover under your brand and in your ticketing tools, so you can take on more clients.
Remote support for your users plus onsite teams in Manila, Cebu, Iloilo and Davao for offices, stores and rollouts.
A full IT company behind every seat, priced close to a virtual assistant. All prices in US dollars per month, excluding VAT. Minimum term 3 months, paid in advance.
US$999 per month
One seat covered for one 8-hour shift in your time zone, backed by our team and engineers.
US$3,999 per month
Your seat is covered around the clock, every day, with shift handovers and team backup handled by us.
Add after-hours and overflow helpdesk without hiring. We answer under your brand, work inside your ticketing and remote tools, and escalate the way you tell us to.
Talk to us about white-label support See the white-label help desk for MSPs
A Philippine company with 24 years of IT operations, not a staffing marketplace.
If someone leaves, we replace them, and your service doesn't stop.
Round-the-clock support, so your users are covered during US, Australian, UK and European business hours.
All-inclusive monthly fees with no hidden costs or overtime charges.
Defined service commitments, written down and measured.
Remote support for your teams anywhere, plus onsite teams for your Philippine sites.
24 years of running IT for 1,500+ clients and 3,000+ sites.
From first call to steady support. See the details
Have offices, branches or stores in the Philippines? Our teams in Manila, Cebu, Iloilo and Davao handle the hands-on work. See locations
Our helpdesk runs 24/7, so we can cover business hours in the US, the UK, Europe and Australia. We agree the coverage hours in your proposal.
Yes. English is a business language in the Philippines and our staff support clients in English every day.
Yes. We sign NDAs before onboarding and work within your access controls and tools. We comply with the Philippine Data Privacy Act of 2012.
A written proposal with the scope, coverage hours and service levels, on a fixed monthly fee. Terms are agreed with you before we start.
Yes. You can start with a single covered seat, such as after-hours helpdesk, and add seats as you grow. The minimum term is 3 months.
One seat on one 8-hour shift is US$999 per month, and one seat covered 24/7 is US$3,999 per month, excluding VAT. Minimum term is 3 months, paid in advance.
Yes. We can work under your brand and inside your ticketing tools as your after-hours or overflow helpdesk, with direct access to our engineers.
We reply within one business day in your time zone: US, UK, Europe or Australia.
